This policy pertains to products acquired directly from offline stores of Globe Kitchenware or from the following website: https://globekitchenware.co /If your return concerns an item purchased elsewhere, please initiate contact with the respective retailer directly. We trust that you are satisfied with your purchase. However, if you find yourself not entirely content, kindly reach out to our Customer Service team, and they will facilitate a return request for you.

Our refund and return policy have a duration of 30 days. If 30 days have elapsed since your purchase, unfortunately, we cannot offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your
refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing
Refunds: If you haven’t received a refund yet, please check your bank account. Contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at customercare@globekitchenware.com.

Sale Items: Only regular-priced items may be refunded; sale items cannot be Refunded.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@globekitchenware.com.

Shipping Returns: To return your product, mail it to: N.H. 16, Gopalpur Cuttack – Bhubaneswar, Road, Cuttack, Odisha 753011You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time for your exchanged product to reach you may vary. If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance, as we do not guarantee the receipt of your returned item.