Thank you for selecting Globe Kitchenware. as your preferred source for cutlery and kitchenware. Our commitment is to offer you an exceptional shopping experience and ensure prompt delivery of your chosen products. Please take a moment to review our shipping policy for insights into how we manage shipping and delivery.
Shipping Regions:
Presently, we provide shipping services exclusively within India. However, it’s important to note that certain remote areas may have limited or no delivery services. To confirm delivery availability in your area, kindly check by entering your PIN code during the checkout process.
Delivery Timeframe:
Recognizing the urgency of receiving your order, delivery times vary based on your location and the selected shipping option during checkout. We aim to process and dispatch orders within 1-2 business days from the purchase date. Once dispatched, we will furnish you with an estimated delivery time ranging from 2 to 7 business days. Please be aware that these estimates are subject to change due to unforeseen circumstances or external factors beyond our control.
Order Tracking:
Upon dispatch, you will receive a tracking number and pertinent shipping details via email or SMS. Utilize this information to track your shipment’s status on our website or through our logistics partner’s tracking portal.
Undeliverable Packages:
Should a package be undeliverable due to an inaccurate or incomplete address provided by the customer, the shipment will be returned to us. We will make an effort to contact you for the correct shipping details, and additional shipping charges may apply for resending the package.
Damage or Defects:
Our rigorous packaging and shipping practices aim to ensure your products arrive in impeccable condition. If, however, your order arrives damaged or with defects, kindly notify our customer support team within 48 hours of receiving the package. We may request photographs or additional information to process your claim effectively.
Returns and Exchanges:
For details on returns and exchanges, refer to our Refunds Policy, available on our website.
Note: All shipping policies mentioned above are subject to change at the discretion of Globe Kitchenware. We recommend reviewing this policy periodically to stay informed of any modifications.
If you have further inquiries or require assistance regarding our shipping policy, please don’t hesitate to reach out to our customer support team. We are here to assist you!
Thank you for choosing Globe Kitchenware. We value your business and eagerly anticipate the opportunity to serve you.